Airtel — 4G SIM CARD ISSUES

I got a new phone and as I had an older SIM the Airtel representative convinced me to upgrade from 3G to 4G saying it is an easy and simple process and will be done quickly I agreed and was given a new SIM in the evening today. He followed the procedure to activate the new SIM and said that it will be activated soon. But my phone is still not showing signal and shows Emergency Calls Only. Please help me to resolve this ASAP as I have no connectivity currently and need to make some urgent calls.

Phone number: [protected] (Prepaid)
Hyderabad, Telangana

Dear Shyam,

This is with reference to your post dated 4 June 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Dear Shyam,

This is with reference to your post dated 04 June 2015.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

I have the same issue. I ported from Docomo to Airtel. They provided me with a Airtel 4G sim which is not detected on my Phone. As per their ARC they cannot port back to 3g sim. why the hell did they send me a 4G sim when I never asked... And as of now I am out of service for past 6 days. Being a official number none of the clients are able to reach me on phone. The twitter handle just says we will get back to you... and no revert. Then I contacted the sales rep and asked him to provide a new sim card.. and he gave a 64k sim which was detected on my phone.. However Airtel was unable to provision this sim card with my number. The 64k SIM has 19 digits and Airtel wants 20 digit SIm number.. How the hell am I supposed to make it 20 digit. I have sent the screenshot and the sim card copy and still issue is not resolved. And yesterday went to tjeir ARC in Vashi, navi mumbai, As per they we cannot port back to 3G sim.. and I need to contact the one who sold me the card. When I told I have dealt with Airtel.. He says Woh Airtel se baat karo.. we are a franchisee and cant help with this issue. The executive name is Deepak...

The affected number is [protected].. You can reach me on[protected] if you guys want to help..

You should check the SIM number on the SIM card, and add the alphabet in the end. In my case it was "U"
the process is you should send an SMS to 121

SIM XXXXXXXXXXXXXXXXXXXU

you will get a confirmation message

reply 1

Confirmation will be received, use the new SIM when old sim is out of service / NO Network

I have the same issue, I got a free airtel SIM card today, but the SIM card number is only 19 digits and the only other thing written was 128k. When I send SMS to 121 as instructed, it says invalid sim card number. luckily as of now, it's just extra sim card.

Hi. After struggling a lot, final, I got my 4G connectivity. Now I have another challenge. My phone has started behaving weird. Even now n then it starts searching for signal. After a while my phone automatically restarts. Not only this most of the time signal shows "EDGE". When connected to net, calls doesn't come and later when net is gone, i get missed call notification. I have LG G3 on which I am using 4g net for more than a year from another service provider. I wish i get proper solution to my problems.

I upgraded from 3g to 4g. They told that sim will be activated after 10 minutes after getting message. I got the message of activation but there is no network in either sim. Now I am disconnected. Customer care told me to go to the retailer. But he is in delhi and I am in faridabad. My sim number is [protected].

I am undergoing the same problem with my 4g sim.I got my first 4 g sim through airtel promotional 4g offer for free.It worked well for 3 months then during July last week.I am facing frequent dead signal, call forwarding even when their is full signal.It is my official no.and I am unable to fix.So when I contacted airtel store they gave me a new sim and again the same problem. The call forwarding has stopped but the services no*121#, *123#is not working on 4g setting.I am using One plus One.

I was recently swap to airtel 3g sim to 4g sim, when I send 20 digits sim number to 121 confirmation msg also came,
Now 6 days over 3g network was not dead,
Again i sent code, one msg i received *your previous request for sim change on airtel number is already in process, your new sim activated shortly * showing, it's one week over

I upgraded 3g sim to 4g in mobile le eco2. When I connected to internet network showing 3g only

My mobile no
[protected]
Telangana
Mahabubnagar

I cant able to call 121 or 198, i have same issues to get it cleared..

I have problem while upgrading my 3g sim to 4g sim. I have completed all the procedure as instructed by the customer care. After that i received a message where i had to reply 1 as I did and then in return i got did message.
Wrong HLR GOLD SIM, Please try again with Correct HLR sim number.
I have also put my sim in slot 1. Is my new 4g sim is not genuine?? Hope you will reply soon. Thankyou.

Sir my airtel sim is deactivated... because I didn't use sim for last 3months.. so i want get back my sim... so pls don't give my number to new members.. my airtel number is [protected]

AIRTEL 4G SIM NOT WORK 4G

My Airtel 4g sim can not detect 4g, but it can detect 3g and 2g...why???????
Ph no : [protected]
Address : Thuampui, Aizawl, Mizoram
P.O : Zemabawk, 796017.

Please contact me on my another number [protected]
please FIX it my problem...

I have taken a new connection of Airtel 4g and got 50mb 4g data but it shows only 3g whenever i use internet.how it can be connected to 4g network. Please help
Airtel no. [protected]
Ranchi, Jharkhand

I have taken a new connection of Airtel 4g and recharged for 445 but it shows only 3g whenever i use internet.how it can be connected to 4g network. Please help
Airtel no. [protected]

I had changed my sim to 4g sim as in previous sim I was not able to use 3g net. Now when after inserting the new sim when I have changed the preferred network to 3g ... The network is not coming in my sim.. its showing emergency calls only. Help me in it.
Airtel no. [protected]
Delhi

Hi, Last I have upgraded to 4G sim .after inserting into 4G phone or any phone,
I am able to register to airtel network, it's kind of blocked sim, not able to use any services, even it's saying switched when I called from other number.I have attached image which usually I get after registration.
Can you please help on the at the earliest

Thanks
Pramod
Number -[protected]

Hi
I ordered a 4g SIM but I didn't receive it yet it took 6 days and it is not here yet so please help me and tell me when in which I can upgrade my 3g airtel to 4g. Anyone help me..