Dear sir,
I just want to complain you fraud service provided by airtel or airtel promoters.
I am living at hinjewadi megaplolis sunway-pin-411057 (Pune) maharashtra. Although i already had broadband
Connection but for cheaper 4g rates & good network speed i get interested in airtel 4g.
You airtel employee 0r airtel promoters promised me plan for 6 month in which you
Need to pay 3000 inr he will provided me 4g hotspot dongle & daily 1gb 4g data for 6 month.
I get lured by this attractive data plan provided by airtel. I asked him for demo in my premises
A-14 flatno-502 meagaplis sunway. On 27 aug-2017 your employee (Wear the airtel t-shirt) name rishi iyer (Mo no [protected]) has called me
And said to me that i am coming for installation for 4g hotspot he has installaed the connection by
Providing me fake demo & taken the 3k rs as paytm. He called to some of your senior (Probably he has
Make the fake call) & said to me that my 4g connection get start working in half an hour. As airtel is good brand so i had trust him & paid the money.
Since then my life become hell although my connection get activated but i am not getting 4g speed in my premises.
I called in your cusotmer care several time & the worst thing is that no body is able to sort my issue.
Even they are not able to understand the issue all the time they are diverting the issue to different department.
I also visited to your airtel authorised center at hinjewadi but they are also not able to understand &
Sort out the issue. Also you do not have any special contact no to handle 4g hot spot issues.
My question is that why airtel which good brand in the market spoiling there repution by providing such
Kind of fake services or promoting there services by fake & fraud promoters.
Now i have only one hope left to escalate the issue to senior authorities.
My details for airtel 4g hotspot are below
Airtel no#[protected]
Ssid #airtel-mw40-1d45
Imei [protected]
Regards
Gopal mishra
(M) [protected]
Pune-411057
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