Airtel — Airtel Blatant Cheating and Worst Customer Care Service

We recharged our data card number [protected] on 20th April, 2015. We were unable to connect to internet. We have called 121 innumerous times. First they said they will set it right by 10 am on 22nd April. We called 121 again and were told that customer care technical assistant will contact us within 3 hrs. But there was no call. We called again and we were told that customer care people will call us by 11.00 am on 23rd. Again there was no call. When we contacted again we were asked to approach the nearest Airtel branch. I told them if they are unable to solve the problem they should at least transfer the recharge amount to one of our airtel mobile numbers. But they said they can't do it. We went to Srirangam Branch in Trichirapalli. But we were redirected to Tennur. We recharged for some urgent purpose in a place away from home. We could not concentrate on our work and Airtel people made us run from pillar to post and never gave us the correct info why the sim is not working. Everywhere I confirmed that the connection was obtained in the name of my wife and also gave the address. Your people never informed us that connection was recycled after some time and dragged the conversation. We tried to contact [protected]. It is always switched off. Your people are lying. I have spent 197 on recharge of data card and spent Rs. 50/- to speak to customer care. Besides waste of time and money, I was put to lot of mental agony. If you don’t refund my money I am surrendering my Airtel landline and broadband along with three other Airtel mobile numbers. Good bye to Airtel and I shall never recommend Airtel to anyone and shall also dissuade my large circle of friends to keep off from Airtel who are big cheats.S.Parthasarathy([protected])