[Resolved] Airtel — Airtel broadband connection speed issue

Gaurav Rathi 0078

from Delhi, Delhi

Mar 7, 2017

Address: 560046

Website: aitel.in

I have moved to the new location in budigere, and was looking for a new airtel connection. I got and airtel agent and opt for 999 40 mbps plan. After the installation, the speed was coming for 4 mbps.

I have paid 3447 as 3 months advance rental. Now when i call these guys from last 3 days they are not answering properly.

They do not have any solution/information about the plan and now i am loosing my money for the advance rental as the days are passing.

Airtel guys does not have any idea on how to deal with customer and they are just cheating.

+1 photos

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Apr 26, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2017

Airtel Customer Care's response Dear Mr. Rathi,

This is with reference to your post dated 7 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

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