[Resolved] Airtel — Airtel broadband dsl charges - fraud

Tapati1965

from Noida, Uttar Pradesh

Sep 19, 2016

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I have taken Airtel Broadband connection for INR 1098.00 for unlimited local and std ( inside India) phone facilites, internet limited,

but they are charging again dsl charges forRs. 159.00 per month,

I asked with customer care and email to their Nodal Officer no body could explained me what is dsl Charges and What exactly DSL stand for,

I have written and confirmed that I will not pay such / any charges which is charged without my notice,

Request to resolve and raise this issue with TRAI, to Ban such Fraud billing by AIRTEL

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Oct 21, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Sep 20, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 19 September 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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Comments

YYSai

from Mumbai, Maharashtra

Sep 19, 2016

I put a request for new airtel broadband connection in online and they assign it to one executive, he came and collect a sum of one thousand rupees a week ago upto now he didnt get any call or update . When i tried to call he didnt lift and switching off his mobile .

SumanShanu

from Mumbai, Maharashtra

Sep 19, 2016

Unable to get any coverage always having signal problem, lost the sim for numbers [protected] and [protected] but not been blocked till now after making requests time and again. Whenever we visit any store the do not give any receipt for the letters and as usual do not action

SyedImthiaz4u

from Hyderabad, Telangana

Sep 19, 2016

Hi airtel my number is [protected] . From past two days i am not getting network, and i have replaced my sim still no use.. Please solve my problem as early as possible..

rohit@12

from Delhi, Delhi

Sep 19, 2016

I'm using airtel prepaid simcard no. [protected] from last 3 years i port this no tata to airtel. my father also use airtel simcard but last 6 month i'm not getting the signal inside my Home. Please do something try resolve this issue.My address is T-7/1, baba farid puri west patel nagar new delhi. another contact no :- [protected]

Dilipkmr943

from Gurgaon, Haryana

Sep 19, 2016

Hi sir,
I was do the net pack recharge of Rs 252/- by PAYTM on date 27 Aug 2016, 12.23 pm. Recharge id is[protected].
Paytm show recharge successfully. And amount was also deduct from my bank account.
But airtel noT credit of net pack of my mobile no. [protected].
So plz resolved my problem urgent.
Thanx.