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Airtel — airtel cable tv

Airtel dth not allowed us make our own plan... They continued our rental plan worth above 700 n not provide us proper information regarding changing my base plan...
Airtel costumer care mislead us by giving wrong informations...
According to new rules i can choose my own plan but company is not giving us any helpfull information regarding this rule so have can select our own pack...
I
Please help us regarding this subject
Request ass soon as possible so we can takes this as entertainment not as tension..
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