[Resolved] Airtel — Airtel customers

jagadeeshcv

Apr 10, 2015

Address: Hyderabad, Andhra Pradesh

I dialed [protected] which is airtel helpline # when I was on roaming. Nearly 16 mins I clicked on the options to contact help desk. For this Airtel charging 3360 rupees. how can I pay 3360 if i talk 16 mins that too airtel post paid customer help desk. Being an Airtel customer from past 5 years Airtel is not at all fair from customers point of view. I think Airtel can reversal the amount that they are asking for.

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Oct 28, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 10, 2015

Airtel Customer Care's response Dear Jagadeesh,

This is with reference to your post dated 10 April 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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