Airtel — airtel dth fraud

Kuldeep042000

from Pune, Maharashtra

Feb 24, 2019

Address: Mumbai City, Maharashtra, 400005

Consumer id [protected]
I selected pack for rs.348 & for 1 week they didn't migrate me. After 2 calls to customer care which have minimum of 20 minutes of waiting, they finally migrate me to the new pack but cleverly didn't give me 6 hd & some free channels selected by me. After following up again they finally activated hd channels but have charged me extra. Now my pack is showing rs.423 per month.
Cheat your are. Customer care is difficult and not at all consumer friendly.
I intend closing my postpaid mobile connections too with you.

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Comments

qwerty1001

from Pune, Maharashtra

Dec 16, 2019

Every time when I recharge my Airtel DTH after account suspension, they add some Rs.60 extra pack to my existing one. It is painful process but I can remove it from Airtel selfcare portal. Airtel has become the worst service provider, and you just cannot contact customer care because it takes at least 15-20 min if not forever.

I also had a Airtel postpaid number which I used for 9 years which I ported to JIO when they charged me Rs 200 per month for 6 months for some stupid service which they did not deactivate. Every time I called customer care (of course after 30 min of wait) they registered my complaint as network issue.