Airtel — airtel games club forcefully activated

Address: Indore, Madhya Pradesh, 452001

Airtel games club service has been automatically activated by airtel and deducted balance of rs 95. I am very well aware that this service is not subscribe by my from any of the method but when i spoke to customer care executive they said you have activated this via web interface when i asked him about the confirmation message of this from my side he became blank and said we don't have that's all evidence and refuse to return balance. I asked him how anyone has access to deduct my main balance without confirmation he has no answer. Why airtel default allow any service to get my balance. This kind of cheap activity is done by airtel in my broadband and mobile once jio come's into the picture. Airtel is not able to maintain healthy competitions.