[Resolved] Airtel — Airtel guy asking for ID proofs and not responding after receiving the same.

vijayant soni

from Tohana, Haryana

Sep 15, 2016

Address: Gurgaon, Haryana, 122017

Website: www.airtel.in/broadband

I recently booked a broadband internet plan on http://www.airtel.in/broadband/.
Then I received a call from Airtel (Truecaller showed it with name Airtel) that Mr Gaurav Sharma will be contacting me for further details.
Mr Gaurav did call and asked me to whatsapp him my PAN card and email address. After doing the same, it's been 3 days, Mr Gaurav does not pick up my calls.
I think it's a scam and they misuse the ID proofs.
Same happened with my flat mate.
Any help would be appreciated.

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Oct 23, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 15 September 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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