[Resolved] Airtel — Airtel : Inability to recharge online

drapkulkarni

from Mumbai, Maharashtra

Mar 2, 2017

Address: 431009

Website: www.airel.in

I recide at Aurangabad (Maharashtra) am consumer of Air tel DTH since 04/02/2017 with Consumer ID [protected] I have to recharge as balance as on 02/02/2017 is Rs 9.00. Tried to recharge online, at website www.airtel.in.
It is not accepting either of my Registered telephone numbers [protected] or [protected]
When I enter my Consumer ID given above follwing message crops up "Oops ! Sorry! Your request cannot be processed. Please try again later"
This happened on 1st Mar and 2nd Mar 2017
I contacted on[protected] but no satisfactory solution was given
I am sure they would discontinue service if I fail to recharge on time

+1 photos

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Apr 21, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 07, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 2 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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