Airtel — airtel internet

Address: 560072

Date 18th dec 2017
From:
Manjunath. B
Airtel data card number: [protected]
[protected]@gmail.com

Address: property no. # 3 / 2nd floor, 1st cross, adarsh nagar, nagar bhavi main road, bangalore - karnataka - 560072

Old address: # 103, 5th cross, vayalikaval layout, near gkw layout, vijayanagar, bangalore

To:

Corporate communications bharti airtel ltd., 6th floor, tower a, plot # 16. Udyog vihar - ph-iv gurgaon haryana 122001. Tel.[protected] email: airtel. [protected]@in. Airtel.com
Nodalofficer. [protected]@airtel.in
Airtel. [protected]@in. Airtel.com
[protected]@in. Airtel.com

To: minister for consumer affairs, food & public distribution

Shri ram vilas paswan, hon’ble minister, 179, krishi bhawan, 23070637, 23070642,[protected]Fax)
[protected]@nic.in

To: shri anil bahuguna (Joint secretary)
Department of consumer affairs,
Room no. 546 c, krishi bhawan,
New delhi 110001
Ph. No. 23386189, email:- pms-ca[at]nic[dot]in
[protected]@nic.in

Director (Pg)
Department of consumer affairs
Krishi bhawan. New delhi - 110001
Email : nch-ca[at]gov[dot]in
Tel :[protected]
[protected]@gov.in

Bcc to: [protected]@timesnow. Tv, [protected]@timesgroup.com, [protected]@ndtv.com, [protected]@zeenetwork.com, [protected]@zeenetwork.com, [protected]@intoday.com

Bcc to: [protected]@trai.gov.in
Sudhir gupta secretary 23237448 23222816 secretary (At) trai.gov.in
2 shailendra kumar mishra pr. Advisor 23221856 23235249 skmishra (At) trai.gov.in
3 sunil k. Gupta pr. Advisor 23220018 23212014 pradvbcs (At) trai.gov.in
4 u. K. Srivastava pr. Advisor 23233291 23230056 pradvnsl (At) trai.gov.in
5 a robert jerad ravi advisor 23230404 23213036 advqos (At) trai.gov.in
6 agneshwar sen advisor 23234367 23220442 asen (At) trai.gov.in
7 arvind kumar advisor 23220209 23230056 advifn (At) trai.gov.in
8 c. P. S. Bakshi advisor 23236119 23237923 cpsbakshi (At) trai.gov.in
9 mrs vinod kotwal advisor 23230752 23236650 advfea1 (At) trai.gov.in
10 sanjeet singh advisor 23220020 23221998 sanjeet. Singh (At) trai.gov.in
[protected]@trai.gov.in
[protected]@trai.gov.in
[protected]@trai.gov.in
[protected]@trai.gov.in
[protected]@trai.gov.in
[protected]@trai.gov.in
[protected]@trai.gov.in
[protected]@trai.gov.in
[protected]@trai.gov.in
[protected]@singh (At) trai.gov.in

Sub: airtel post paid data card mobile number: [protected] my plan 699/- daily 2 gb data backup 8gb data, (Total 68 gb plan but i am not able to use 5 gb also because of airtel bad 4g poor worst quality network.

Sir, i am manjunath. B using airtel post paid data card mobile number: [protected] my plan 699/- daily 2 gb data backup 8gb data, (Total 68 gb plan but i am not able to use 5 gb also because of airtel bad 4g poor worst quality network.
So until they fix the network problems i swiched to 1gb 35 gb data available (But still airtel bad 4g poor worst quality network 80% of my data not able to use it, check my compliant in this number, airtel data card no: [protected].

A) in open network tower is showing v good. Its next to my building within 20 meters, when i took this connection 25 mpbs speed i was getting but from last 2 months not even 1 mpbs speed not even i can send mails properly.

2) airtel customer care i called and registered this compliant,

3) they sent one engineer to my location and verified signals it was very poor he told me, they told me that they will fix this problems in 15 days.

5) airtel customer care officer given me 50% discount on my bill and he told that until problems they will not fix they will give 50% discount.

6) till date they have not fixed the problems but again i got 100% bill to pay this mont

What is this service i don’t understand?
Seeing airtel adds people are purchasing dongles and wifi routers, if tower signals not working they have to through dongles and wifi routers to dust bin, it looks like airtel 4g plan are fraud

My home is in city center area of bangalore, just 10 kilometers to state assembly building vidhana soudha, here also aitel tower problems means what about entire india 100000 of small villages are there, how they are running this service.

So, please [protected] data card bill dated 04-dec-2017 is due on 22-dec-2017, wave of entire bill amount and

Fix the network tower problems give the promised speed and quality network signals, i will take daily 2gb plan and continue paying the bill regularly.

Thanking you, sir
With regards,

Manjunath. B
+1 photos
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54545
    Pending
    0
    Resolved
    21961
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information