Date 18th dec 2017
From:
Manjunath. B
Airtel data card number: [protected]
[protected]@gmail.com
Address: property no. # 3 / 2nd floor, 1st cross, adarsh nagar, nagar bhavi main road, bangalore - karnataka - 560072
Old address: # 103, 5th cross, vayalikaval layout, near gkw layout, vijayanagar, bangalore
To:
Corporate communications bharti airtel ltd., 6th floor, tower a, plot # 16. Udyog vihar - ph-iv gurgaon haryana 122001. Tel.[protected] email: airtel. [protected]@in. Airtel.com
Nodalofficer. [protected]@airtel.in
Airtel. [protected]@in. Airtel.com
[protected]@in. Airtel.com
To: minister for consumer affairs, food & public distribution
Shri ram vilas paswan, hon’ble minister, 179, krishi bhawan, 23070637, 23070642,[protected]Fax)
[protected]@nic.in
To: shri anil bahuguna (Joint secretary)
Department of consumer affairs,
Room no. 546 c, krishi bhawan,
New delhi 110001
Ph. No. 23386189, email:- pms-ca[at]nic[dot]in
[protected]@nic.in
Director (Pg)
Department of consumer affairs
Krishi bhawan. New delhi - 110001
Email : nch-ca[at]gov[dot]in
Tel :[protected]
[protected]@gov.in
Bcc to: [protected]@timesnow. Tv, [protected]@timesgroup.com, [protected]@ndtv.com, [protected]@zeenetwork.com, [protected]@zeenetwork.com, [protected]@intoday.com
Bcc to: [protected]@trai.gov.in
Sudhir gupta secretary 23237448 23222816 secretary (At) trai.gov.in
2 shailendra kumar mishra pr. Advisor 23221856 23235249 skmishra (At) trai.gov.in
3 sunil k. Gupta pr. Advisor 23220018 23212014 pradvbcs (At) trai.gov.in
4 u. K. Srivastava pr. Advisor 23233291 23230056 pradvnsl (At) trai.gov.in
5 a robert jerad ravi advisor 23230404 23213036 advqos (At) trai.gov.in
6 agneshwar sen advisor 23234367 23220442 asen (At) trai.gov.in
7 arvind kumar advisor 23220209 23230056 advifn (At) trai.gov.in
8 c. P. S. Bakshi advisor 23236119 23237923 cpsbakshi (At) trai.gov.in
9 mrs vinod kotwal advisor 23230752 23236650 advfea1 (At) trai.gov.in
10 sanjeet singh advisor 23220020 23221998 sanjeet. Singh (At) trai.gov.in
[protected]@trai.gov.in
[protected]@trai.gov.in
[protected]@trai.gov.in
[protected]@trai.gov.in
[protected]@trai.gov.in
[protected]@trai.gov.in
[protected]@trai.gov.in
[protected]@trai.gov.in
[protected]@trai.gov.in
[protected]@singh (At) trai.gov.in
Sub: airtel post paid data card mobile number: [protected] my plan 699/- daily 2 gb data backup 8gb data, (Total 68 gb plan but i am not able to use 5 gb also because of airtel bad 4g poor worst quality network.
Sir, i am manjunath. B using airtel post paid data card mobile number: [protected] my plan 699/- daily 2 gb data backup 8gb data, (Total 68 gb plan but i am not able to use 5 gb also because of airtel bad 4g poor worst quality network.
So until they fix the network problems i swiched to 1gb 35 gb data available (But still airtel bad 4g poor worst quality network 80% of my data not able to use it, check my compliant in this number, airtel data card no: [protected].
A) in open network tower is showing v good. Its next to my building within 20 meters, when i took this connection 25 mpbs speed i was getting but from last 2 months not even 1 mpbs speed not even i can send mails properly.
2) airtel customer care i called and registered this compliant,
3) they sent one engineer to my location and verified signals it was very poor he told me, they told me that they will fix this problems in 15 days.
5) airtel customer care officer given me 50% discount on my bill and he told that until problems they will not fix they will give 50% discount.
6) till date they have not fixed the problems but again i got 100% bill to pay this mont
What is this service i don’t understand?
Seeing airtel adds people are purchasing dongles and wifi routers, if tower signals not working they have to through dongles and wifi routers to dust bin, it looks like airtel 4g plan are fraud
My home is in city center area of bangalore, just 10 kilometers to state assembly building vidhana soudha, here also aitel tower problems means what about entire india 100000 of small villages are there, how they are running this service.
So, please [protected] data card bill dated 04-dec-2017 is due on 22-dec-2017, wave of entire bill amount and
Fix the network tower problems give the promised speed and quality network signals, i will take daily 2gb plan and continue paying the bill regularly.
Thanking you, sir
With regards,
Manjunath. B
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