[Resolved]  Airtel — Airtel money bank

Address: Hyderabad, Andhra Pradesh, 500035
Website: Airtel payments bank

My number is [protected] i added 3000 rupees in my airtel payments bank a/c and I forget my mpin and it is showing that account is blocked and I tried many times to reset the mpin but it is showing reset window is closed . Please look over this and solve my problem.
When I try to reset mpin through the given customer care number in the app it saying that regenerate your mpin through *400# but in that also after asking all details it is showing that mpin reset window is closed try after 24hours everytime. Even after 24hours we tried then also it is showing the same . Iam unable to understand what actually the process is and this airtel bank people are not taking care of all these but making publicity that it is easy to use but iam not feeling easy . So please look after this and resolve my problem as money transfer is urgent for me so iam requesting u to slove my issue as early as ppssible
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Apr 5, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

Should you require further information, please feel free to write to us at [protected]@airtelbank.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
 
2 Comments

Comments

Mere account block h gya h j is Id pe ye tha vo bhai ki thi or ye mere h mujhe is pr Chalu karnataka h
Mere account block ho gya h mujhe apna account is Id pe sure karna h
Dharmandra chandel's reply, Nov 19, 2017
Ketne time bad sure ho jayva

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