[Resolved]  Airtel — Airtel money cash load not done

Address: Pune, Maharashtra

Hello, my name is Sumit Jedhe. My mobile/airtelmoney number is [protected]. I loaded cash in my airtel money account on 9th April with an amount of 1000 rupees online on my debit card. I got the message from my bank that the amount has been debited but the cash was not loaded. I called customer care where I was said that the amount will be loaded or it will be reverted back to my bank account. Now it has been about 15 days but the cash is not loaded nor it has been reverted back. I even mailed and I mail almost daily but nobody even bothers to contact me. I provided all the required details of the transaction but no response. I am always given time whenever I call or mailMy bank details are as mentioned Bank of Baroda Account no.[protected] Also I'm attaching the bank statement.