Airtel — airtel online wrong recharge reversal to new number

Surabhi23

from Bengaluru, Karnataka

Dec 18, 2017

Website: Airtel

Hi team,
I have entered a wrong mobile number and need to get it to my correct number. I have recharged in the airtel online recharge official websie. Please help me. I have also tried 'wrc (Wrongno) (Transid) (Amt) (Correctno) send to 59109' message. I responded as no keyword found.

Wrc (Wrongno - +91 [protected]) (Transid[protected]Amt - 448.00) (Correctno - +[protected]

Date-07/05/2017

Correct mobile number-[+[protected]]

Wrong mobile number-[+91 [protected]]

Amount -448.00 (70 days pack, 1 gb/day, unlimited local/std, unlimited incoming/outgoing roaming)

Transaction id[protected].

Request you to please address the query as soon as possible.

Details are clearly mentioned.

Please call on [protected] in case of queries. Please consider my request on priority.

Regards,
Surabhi srivastava

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Airtel customer support has been notified about the posted complaint.

Dec 18, 2017

Updated by Surabhi23 Hi team,

The date above is wrongly mentioned as 07/05/2017, actually its 18/12/2017.

Request you to please address the query as soon as possible.

Regards,
Surabhi S

Dec 20, 2017

Updated by Surabhi23 Hi Team,
Please provide an update on this.

Regards,
Surabhi S