Airtel — airtel payment bank wallet

Address: 450661

When i am transferring money to my another bank account money debited but not credited in another account plz solve my problem and refund my money.i received that 2 msgs from payments bank----Your a/c no. XXXXXXXX7410 is debited for Rs.500.0 on 15-12-17 and credited to [protected] (UPI Ref no[protected].
Hello! Your Airtel Payments Bank Savings a/c is debited with Rs.500.00. Txn ID:[protected]. Avl Balance: Rs.346.00.
Still not yet received money in my mentioned account...plz give me back my money