Airtel — airtel payments bank transaction failure

Address: Kolkata, West Bengal, 700026

Website: www.airtel.in

I recently deposited an amount of rs. 147 in my airtel wallet. Now when i try to do any transactions from it a notice appears and says "debit for this account is not allowed". I would like a refund if airtel can't process transcations beacuse it sure as hell can accept addition of money into the wallet. Neither can i transfer the amount to anyone nor can i use it to recharge my or anbody else's number.