Airtel — amount deducted from my account without any usage

Address: Srinagar, Jammu and Kashmir, 190015

I had recharged my airtel prepaid number [protected] on 28th august 2017, through airtel my app for rs. 100/- with full talktime and unlimited validity.

After making the recharge i kept my sim out from handset, when i inserted the sim in my new handset after a month's time, all the amount was deducted from my accounts without any usage.

I called the customer care, but i was surprised by the answer of executive, after making enquiries about the deduction of amount i was told that the amount was deducted as rent for these months.

Does a prepaid connection has a rent...?
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54545
    Pending
    0
    Resolved
    21961
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information