Airtel — balance deduction while using my airtel app

Address:

Hyderabad, Telangana, 500087

While using the my airtel app for recharging the offer plan 399 rs/- the money was deducted from my bank account and not getting recharged. This issue has happened at yesterday[protected]:00 pm after automatically entering otp only for 2 times. While doing transaction also my internet connection is good (Speed 30mbps) but due to technical reasons in app this issue has happened and when i call to customer care they are also not responding in a good manner to solve the problem