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[Resolved]  Airtel — Balance deductions

Address: Mathura, Uttar Pradesh, 281121
Website: Ariel. in

Dear executive head,
My airtel number is [protected].
Recently I recharged 200MB data pack.
Fortunately I couldn't use my data as it was stolen not only data MB but also my main balance of Rs. 50.
After complaining several times to customer care I got back my rupees but not the MB.
After that I wasn't calling to anyone and my balance was Rs 248.
Yesterday I made one call and checked my balance and found rs. 233.
I immediately called to customer care but they trying to convince me different way.
I am not satisfied at all.
They always steal by balance and now I hardly recharge instead of thousands I recharge with two hundred or fifty even.
Please stop stealing my balance.
Thanking you
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Aug 8, 2021
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
 
2 Comments

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Comments

I am facing this problem from last so many years.
I complain and get my balance back but there is always deductions of small amount like rs 5 or rs 10 every day sometimes weekly.
I am using this number since 2003/4.

Pls take it seriously.
Reply
Dear Mr. Das,

This is with reference to your post dated 27 February 2016.

We would like to confirm that we have shared the resolution details with you
.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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