Airtel — bill payment for airtel postpaid

While doing bill payment for my no. [protected] through airtel app the amount of rs 811 has been deducted, but the recharge did not happened.

I received a couple of messages from airtel that the transaction has been failed.

Transaction ids:[protected] and[protected].

Today is the last day for bill payment. I have email to airtel but did not got any response yet

Please help.