[Resolved] Airtel — Broadband connection billing

Navne16

from Guna, Madhya Pradesh

Sep 24, 2016

Address: Raipur, Chhattisgarh, 492001

Website: Airtel

I have new connection of airtel broadband first i give the installation amount 1000 by chaque after 2 month connection start on 1st August but my billing started from 31st july ND my first bill come on mail on 9th August with including charges of installation 1000 with service tax nd when I complaint there is answer given by the 121 executive no need to pay it is to b adjusted nd also 2 days extra bill also deducted from next bill but on next month bill come with previous balance including nd when i ask to 121 then they ask to mail the problem to the 121 but after mailing no solution of matter is there

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Oct 28, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Sep 24, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 24 September 2016 .

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Verified Support

Sep 27, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 24 September 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd