[Resolved] Airtel — Broadband connection not Yet fixed

ravi3006

from Mumbai, Maharashtra

Mar 1, 2017

Address: Gurgaon, Haryana, 122001

Website: www.airtel.in

Hello Airtel Team,
I am ravi.G, have purchased a new broadband connection on 08-feb-2017 But i didn't get any response till now Even though i made a complaint for 3 times with in this period and i have Cancelled the connection through Refund in online . I didn't get any response till now Even though i made a complaint for 5 times .Also i didn't get proper response from customer care executive regarding this issue.Please refer below image and do the needful or please return my amount.

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Apr 11, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 1 March 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Mar 08, 2017

Airtel Customer Care's response Dear Ravi,

This is with reference to your post dated 1 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd