[Resolved] Airtel — Call drops and network issues

Sanat Dorbala

from Hyderabad, Telangana

Mar 6, 2017

Address: Hyderabad, Andhra Pradesh, 500080

Website: airtel.in

I am not able to make a call nor receive a call from others. Every time when I try to call some one it is not going. Same is the case with receiving calls, if some one tries to call me they get engaged tone even if my phone is not engaged. Lot of call drops during conversation. Really I am fed up with the network. My number is [protected]. Even the 198 or 121 are not going from my phone.

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Apr 13, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2017

Airtel Customer Care's response Dear Mr. Dorbala,

This is with reference to your post, dated 6 March 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Mar 12, 2017

Airtel Customer Care's response Dear Mr. Dorbala,

This is with reference to your post dated 6 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd