[Resolved] Airtel — Cannot recharge for week

abin babu

from Delhi, Delhi

May 31, 2016

Address: Bangalore, Karnataka, 560077

Website: www.airtel.com

Sir,
I have ported my sim from airtel karnataka postpaid to airtel karnataka prepaid. This was ported 10 days back. Till today i am not able to make any recharge. I went to the airtel shop in kammanahalli for 6 time. Everytime i go there, the reply me that they have lodged complaint but nothing is happening. I am a person who used to pay nearly 2000 rupees every month as airtel bill when it was postpaid. I am person who use phone for atleast 2 hours calling a day.
Now i am using a phone that doesnot have outgoing facility for the last 10 days.! I am borrowing phones from my friend everytime to make calls. Please give some relief from this.

Thanks
Abin babu
A2/1303, golden palms apartments
K. Narayanapura cross road
Kothanur, bangalore-560077

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Aug 10, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 31, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 31 May 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jun 16, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 31 May 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd