Airtel — cashback not credited

Address: Bangalore, Karnataka, 560004

This is 3rd time in a row that airtel release a cash back offer & don't credit it until we raise a complaint. When asked to post the call to upper management they always they have gone for a break. Why is it always we need to remind them about the cash back.. Nobody bothers until we call. So it's all a dummy plans they release

Please make note of the complaint number raised to airtel payments bank - 1035672