[Resolved] Airtel — Change my plan in postpaid

Sunil Angel

from Bengaluru, Karnataka

Sep 16, 2016

Address: Bangalore, Karnataka

Airtel Customer care is very bad……. September 2nd 2016 i would call to customer care for change my plan in post paid……. But they not response my call…… Still today, i call 5 times…… but they r not response my call… So please check customer care…… Today you are not response my complaint, i change my network…. My complaint number is 71180691 and another one number is 71349470.

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Oct 24, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 16 September 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Sep 23, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 16 September 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd