Airtel — channels not appearing in tv

Address: Dr Thirumurthi Nagar 5th Street 4/9, 600034

I have included Telugu channels in my package but they are not appearing in TV. Complaint lodged No action taken though it is more than 7 days. Money deducted from my deposit.spoke more ten of your executives. They feel it is technical defect . Even after 15 days my problem is not solved. I all customers opting for Telugu channels must be facing same problem. If it cannot be rectified arrange to refund my advance of ₹2500/=. I will contact some other service provider.