[Resolved] Airtel — Cheated RS 1200 for me

sekarjoy

Sep 15, 2016

Address: Coimbatore, Tamil Nadu, 641027

Website: www.airtel.in/si

I have wrote mail to activate "safety custody mode" when i flying to another country then said to paid all my balance. so i paid all my balance. next there is a mail from airtel payment assistance says you have to pay bill for this month. i wrote again to [protected]@airtel.com I have already informed to activate "safety custody mode". but we didn't get any confirmation from that department so we can't help. please pay your bill they said. then finally i paid all my balance and exit from the Airtel service

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Oct 18, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Sep 09, 2016

arunmusic1988's response With 2 days I have conducting press meet ..your Airtel service speed regards..

Verified Support

Sep 15, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 15 September 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Sep 16, 2016

Updated by sekarjoy yes I have all the mail communications from Airtel.

Verified Support

Sep 17, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 15 September 2016.

We tried calling you multiple times to get additional details on your number but there was no response.

We are keen to resolve your concern; please share your alternate contact number and convenient time to call you to resolve your concern effectively.

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence

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Comments

Shantaram Shete

Sep 15, 2016

No provided in monthly bill Call details so please provided in all monthly Call details

rwaballimaran

from Delhi, Delhi

Sep 15, 2016

Airtel technician visit to attend complaint but sorry to say he couldn't resolve our problem. Our landline num [protected] still inactive please solve our problem.
Complaint No LB[protected] and 72718502.
No one attend our complaint till now for fixed line number[protected] still dead.
4 days has been passed but no response from Airtel.

arunmusic1988

from Kolkata, West Bengal

Sep 15, 2016

Is providing very worst 4g service at bhubaneswar and odisha..and they are charging high value amount for 4g service.but browsing speed is very poor like 2g speed.they are saying and advertising with in 5 mts movies can download.one of the worst network Airtel.

Please cancel these license of Airtel..these companies are lotting public money.