Airtel — closure of post paid account no [protected]

Sir, i have submitted request to terminate my post paid account on 25 aug17, along with pending amount to be paid, which i paid in cash at your retail show room at saraswati colony at kota, rajasthan. Ialso made arequest for prepaid accontfor which sim card was issued and instructions given by your rep. Therafter nothing moved inspite of my repeated efforts to contact your rep. I physically went to your office where i was informed that my request to terminate post paid acct has been turned over and iwill have to continue with it, otherwise contact rep after 10 sep. Ifail to understand this sort of behaviour and inview of foregoing do not want to have any connection with airtel. Kindly terminate all my accounts and inform if i have to pay you any amount on alternate no [protected].