Airtel — complain about broadband service in pune

Address: Pune, Maharashtra

Airtel is the worst broadband provider. I live in pashan, pune, and for the last 3 months i am not getting proper speed. The plan is of 40 mbps and the speed which i usually get is 3-4 mbps.
Every time i call customer care they say that outage is going on in the area. This has been happening since last 3 months, don't know which outage in fixed line takes 3 months to fix. Are airtel technicians illiterate?
Each time i pay my bills on time, they also have high charges as compared to other service providers. Airtel has monopoly in pashan area, there is no other broadband service provider in this area, hence i am stuck with airtel.
Really, airtel only know how to bill customers, one of the worst companies for broadband connection.