[Resolved]  Airtel — Complaint against airtel recovery agent

Address: 411047

Hello sir/mam
Greetings
i was using Airtel postpaid card but due to excess bill amount and wrong plane i stop using card but even after card block i receive monthly bill i wright email/call to customer care but there was not got any positive replay .
Now i got calls from [protected] and [protected] no. and they harass me by using bad words even after I am ready to pay the correct bill amount. I have call records of them
Fix this above issues as soon as possible.
Thanks in advance
BR
Sudhir
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Oct 27, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Sep 13, 2016
pradish furious's response
people here are not liking your network and dropping it... and getting bsnl as it more faster and better than your network. kindly plzzz ... launch 3g here
Sep 14, 2016
C Rangarajan's response
.
Verified Support
Sep 19, 2016
Airtel Customer Care's response
Dear Sudhir,

This is with reference to your post dated 19 September 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Sep 26, 2016
Airtel Customer Care's response
Dear Sudhir,

This is with reference to your post dated 19 September 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
 
4 Comments

Comments

My Airtel money account [protected] has been blocked when I tried to regenerate my mpin it says try after 24 hrs and when I tried to call 400 they say currently the option for talking to an executive is unavailable. I want to reset my mpin via air tel money app only take steps to assure me since I don't want to lose my 322 rs

Dear sir
past 8years using the air tel number [protected]
last month(august-16) mistakenly to send port for air tel
then 15 days automatically sim card has been locked
i want to required the same air tel number
My Broadband and Landline is not working. The cable is disconnected. I tried so many times in other Land line phone, the number is 198. The call centre people are not pick my call.

Kindly do the needful as soon as possible.
Sorry to say these words but your network in our island is very poor. Airtel do not launched 4g here

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