[Resolved] Airtel — Complaint-aparajita sen

AparajitaSen

from Coimbatore, Tamil Nadu

Mar 7, 2017

Address: New Delhi, Delhi, 110012

Website: My airtel app

I had filled balance on my prepaid airtel number through the my airtel app on 21.2.17 and 22.2.17 and exact time the balance amount was deducted from my account but I didn't receive the balance amount. I had registered a complaint on 23.2.17 and was told that the balance amount would be refunded within 10 days but no such action has happened. This is appalling and I would like immediate action.

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Apr 12, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2017

Airtel Customer Care's response Dear Ms. Sen,

This is with reference to your post dated 7 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

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