Airtel — complaint on airtel dth

Address: 11-13-195 alakapuri hyderabad, road 4, Hyderabad, Andhra Pradesh, 500035

Dear sir

I have airtel digital tv dth connection vide number [protected] with registered mobile number as [protected]. Today on 22nd february 2019 airtel has suddenly scrapped some channels and upon my call to the customer care i was told that my package has been changed as i have not yet chosen the package as per trai order despite have 345/- balance in my present package. This is arbitrary in nature and amounts to committing fraud on public as well as cheating and breach of trust. They must refund my entire package of 541/- that i recharged recently. Public must be cautioned not to subscribe to this dubious and treacherous dth service provider
With regards
Vijay srirang