Airtel — Complaint on mobile# [protected]

Ref: Complaint No. [protected]

Mobile No.: [protected]


D/S,

This has your kind notice that I have facing some unacceptable problem on my mobile account, sir, I used the said number which is issued on my mother's name (Kampori Devi) from couple of years, I have noticed that unknown person made some ISD (international) calls from unknown mobile number, but your system deduct the money from my account. In this regard I already launch several complaints as well as contact with customer care executives and explained each and every thing that I had not been called any ISD/international call from my number.

Now the interested fact is that after all ISD calls has been locked by request, the problem is continue, and the balance is deduct from my account.

Therefore, I request to kindly short it at your earliest and the deducted money credit in my account. Also request to you kindly provide me the all call details from April onward.

Dear Mr. Koli,

This is with reference to your post dated 28 April 2015. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

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