[Resolved]  Airtel — Complaint with regard to excessive bill

Address: Doda, Jammu and Kashmir

dear sir, I have been intimated that the bill for the month of march 2015 against my post paid mobile No. [protected] is2692.97 which is totally unjustified. I am regular user of air for last more than 02 year and have never received such a hiked bill so for. My usage never exceed more than 600-800 which was exactly as per my usage. Again this month my usage is not more than 600-800 but bill shows more than Rs. 2600 which is not my usage. Meanwhile, i lodge complaint on customer care service who told me that there was error of 829 which has been adjusted but this hiked bill is not my usage. I have also paid bill for the month of March and April amounting to Rs. 1500. I assume this hiked bill as harassment from your side i shall not pay this amount and request you to waive off the excess amount. Further you are also requested to not bared my no. and in case you bared my no. any loss happened to me in this respect, you shall be responsible.
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Aug 8, 2021
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
 
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Dear Mr. Batt,

This is with reference to your post dated 20 April 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards

Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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