[Resolved] Airtel — Customer service girl has spoken in abusive language to my mother

Sharath kumar dj

from Chennai, Tamil Nadu

Apr 18, 2016

Address: Bangalore, Karnataka, 560030

Website: Airtel customer service

My name is Sharath Kumar and I have using your connection 7months this is the number which i have been using [protected] since I was out of town I was unable to pay the bill but I have already paid half of the amount one of your customer care girl called up to my mothers mobile and has spoken in abusive, she has used really very very rash words to my mother this is the number from which I got the call[protected] this is the 4th time this is happening...I would kindly request you to do the need full . thank you

Was this information helpful?

No (0)

Yes (0)

Oct 15, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2016

Airtel Customer Care's response Dear Mr. Kumar,

This is with reference to your post dated 18 April 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd