[Resolved] Airtel — customer services not respond and payment issues regarding:-

[Resolved] Airtel — customer services not respond and payment issues regarding:-

S Sridhar Goud Bommu from Visakhapatnam, Andhra Pradesh Jul 28, 2017

My mobile no [protected]. I have recharged only rs, 98, through my airtel app. And entered otp for rs, 98 only. But i selected only 98 rs and how 269 rs deducted my account, iam not enter otp for 269 rs plz give me response immediately. Customer services not responded and cut my call am recorded in my mobile if you want to listen to my record i will send you. Was this information helpful? No (0) Yes (0)
Sep 12, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 29, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 28 July 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Aug 02, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 28 July 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
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Comments

kiruba mani

from Ernakulam, Kerala

Jul 28, 2017

Hello sir my Airtel broad band plan Rs 599/-
May month bill Rs 690/-
jun month bill Rs 788/-
july month BILL 825/-

WHY ?????????

Arun2009

from Namakkal, Tamil Nadu

Jul 28, 2017

Poor customer service by Airtel showroom, lakshmipuram, west tambaram branch. They are too slow and they don't care in solving customer problems regarding their airtel service. I have paid post paid service charges. They do not attend calls its diffucult to contact them.

Airtel Customer Care's response, Jul 29, 2017

Verified Support

Dear Customer,

This is with reference to your post, dated 28 July 2017 .

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd