Airtel — cutting of payment twice

[email protected]

from Arambagh, West Bengal

Jan 13, 2020

Address: KANKSA, PANAGARH 713148, 713148

Dear sir,
On 27 dec 19 i recharged mob no [protected] for rs 449 in are tel mobile. First of all it shows transaction failed. Again i tried and showed success. But during transation double payment has been cut.in my pay atm ballance was 654. First they have cut rs 449/- vide order id [protected]. Again they have cut for rs 205/- from my pay atm account and from my sbi account rs 244/- vide transaction id (Othg[protected] payatm). So i request your honour please return my amount in my payatm account. Thanking you.
Syamal biswas)
[protected]@yahoo.com

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Airtel customer support has been notified about the posted complaint.

Jan 13, 2020

Updated by [email protected] Dear Sir,
On 27 Dec 19 I recharged Mob No [protected] for Rs 449 in Are Tel mobile. First of all it shows transaction failed. Again I tried and showed success. but during transation double payment has been cut. In my pay ATM ballance was 654. first they have cut Rs 449/- vide order Id [protected]. again they have cut for Rs 205/- from my pay ATM account and From my Sbi account Rs 244/- vide transaction ID (OTHG[protected] payATM). So I request your honour please return my amount in my payATM account. Thanking you .
Syamal Biswas)
[protected]@yahoo.com