[Resolved]  Airtel — Data balance deduction by airtel

Address:Patna, Bihar, 800016
Website:www.consumercomplaints.in

Dear airtel, i activated night pack of 49 for 1gb 3g data at 12:31 on 20 oct 2016, after activation i used my net pack about 600mb but it reduced from my main data balance, i contacted customer service, but they told me i didn't use net after activation. I don't know how funny it was. After that i asked then told me how my 600 mb had gone, they told that they don't know... It was really funny. Plz return my net balance, you can cut it from night pack.. I am going left it about 600mb from night pack. If you will not return my balance then you will near about to miss your full family old customers... Thank you
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Nov 22, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 20 October 2016

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
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