Airtel — data complaint

Address: House No. 1A, Village & Post - Dandi, Gorakhpur, Uttar Pradesh, 273413

Hi, i would like to bring to your notice that i am facing network and data connectivity issue with my telecom operator i. E airtel from july 2019 and till now, they have not rectified the issue. I am having a plan of 499 and my data usage is 75 gb per month. But, i am not able to use it. Even, i cannot have a call with someone properly as there is no network in my area. I always have to come out of my house to attend a call and move 4km away to use data. I am facing this issue from past 1 year and after repeated complaints, they are just providing me with a new complaint number. The appellate authority never responds to my email, same is the case with the nodal officer. My recent complaint number is[protected].