Airtel — ©Data exhaust problem

Address: New Delhi, Delhi

Current usage on your Airtel mobile [protected] till 26-Apr-15 is Rs.1.0 (Excludes monthly rentals). For more information, dial *121*21#.. The above sms had given me on dated 28 april 2015 And now at this dated 1 May 2015. Its amount is show Upto Rs 445 Please solve my problem immediately. My data is not renew on new bill and it shows the previous data uses... and on dated 25 April to 2 May i had not used the mobile data in any day. But he shows the previous data uses and the Unbilled amount is also show the wrong input amount.
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Dear Kunal,

This is with reference to your post dated 2 May 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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