Airtel — data plan not provided

Address: Uttar Dinajpur, West Bengal

Please provide as much information as possible...I had recharged my blackberry 9860 phone (Airtel no-[protected]) at rs 399 for BBM+net browsing with the validity of 30 days on 1st April. Fascility is not provided till now 20th April. I had made complaint on customer care 5 times but not any step is taken regarding the complaint.
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Airtel customer support has been notified about the posted complaint.
 
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Dear Mr. Mahato,

This is with reference to your post dated 20th April 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards

Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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