[Resolved]  Airtel — Deactivation of airtel 3g data card

Address: 560010

Location/place: Bangalore

Name of company/service: Airtel

To Airtel Services,

With deep dissatisfaction, I would like to lodge a complaint against the Airtel
Broadband Services. I own a connection, [protected] for which I requested the disconnection
in the month of JUNE 2016

Here are my grievances towards the process:

I requested a disconnection in June, and had payed the bill of amount Rs.4086 Receipt number:57209965 After paying the bill, we have contacted the Airtel Customer Care for discontinuing the connection order number:[protected] they sent also the next day they called and confirmed about the disconnection by sending sent this order number is:[protected]

I am continuously requesting for closing the number, but I am receiving
continuous bills. I am not at all willing to pay this bill. This is weird and I
want to settle this as soon as possible. I am highly dissatisfied with Airtel
as they are unnecessarily charging for another month.

I had once again called customer care on 21 july, but they are not considering my request.Please do solve this issue.
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Nov 9, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 16 September 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
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2 Comments

Comments

I haven' got any response from you yet.
vikasd123's [Complaint's author] reply, Sep 19, 2016
please do reply and respond and solve dis issue
vikasd123's [Complaint's author] reply, Sep 28, 2016
I got call from airtel, the official told he would solve the problem in 48 hours i did not get any response???
vikasd123's [Complaint's author] reply, Sep 29, 2016
please call me nd update me asap
i had got a call on 21st September from airtel official..he promised to resolve my issue in 2 days...i dint get any response? please update me ...how long to wait? please to resolve the issue at the earliest..
vikasd123's [Complaint's author] reply, Oct 5, 2016
please update me asap??? how long
vikasd123's [Complaint's author] reply, Oct 10, 2016
update me with the resolution details once again

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