Airtel — Dealers in chennai are worse

Parthi21b

from Chennai, Tamil Nadu

Aug 26, 2015

Address: Chennai, Tamil Nadu

I requested for a new airtel broadband connection. The sales dealer ([protected]) called me and verified my detail and asked me to pay Rs.1000. I gave the documents and Rs.1000 to another guy who came to house ([protected]). After I paid, I didn't get any confirmation or anything. I tried reaching the sales dealer 1000 times and she didn't pick my call.

The next week, I tried reaching the guy who came to my home. This guy never attended my 1000 calls.

Can someone help me to cancel the connection request and refund my 1000 rupees.

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Comments

Airtel Customer Care

from Mumbai, Maharashtra

Aug 27, 2015

Verified Support

Dear Parthi,

This is with reference to your post dated 26th August 2015.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Airtel Customer Care

from Mumbai, Maharashtra

Aug 29, 2015

Verified Support

Dear Parthi,

This is with reference to your post dated 26 August 2015.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd