Airtel — debit freeze of my airtel payment bank a/c-[protected]

Address: 713363

Website: www.airtel.in/netbanking/bank/transfe

I am unable to transfer my airtel wallet money from my airtel paments bank a/c-[protected] to any other bank nor i am unable to do any recharge.. I made a complaint about this to the customer care they told that the debit has been freeze so they told me to submit the documents through mail.. I have submitted all the documents as per kyc norms but still i am unable to do any debit transaction... Customer care is not helping also... I have submitted the documents many times... But still my problem is unsolved... Airtel is the worst company i have ever seen... I earnestly request you, never ever to use airtel money. Its a big scam