[Resolved] Airtel — Deducted 99 for international roaming charges

Sushil Rakhonde

from Mumbai, Maharashtra

Mar 7, 2017

Address: Pune, Maharashtra, 411027

Website: www.airtel.in

Got message from Airtel, 99 rupees has been deducted for international roaming.

I have not activated this service, and not even traveling to outside india. Then how come this service activated and 99 deducted form my account?

I called costumer service immediately, from pune, Maharashtra, but agent was trying to convince me I am not in Pune, somewhere outside india. And hence this service is activated. What pathetic service we can expect?

I have not activated international roaming so i need my 99 rupees money back in my balance.

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Apr 12, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2017

Airtel Customer Care's response Dear Mr. Rakhonde,

This is with reference to your post dated 7 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

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