Airtel — deduction of 612 rupees and void of value aded service

Address: Dehradun, Uttarakhand

Sir/madam Greeting of the day. Sir, my mobile no:[protected], name:sanjay kumar jena, adress:s/o-gokulananda jena, c/o-vijay rawat niwas, kailash gate, muni ki reti, rishikesh, dehradun, 249201. My mobile no [protected] diverted pos paid to prepaid on[protected] at 9pm. I change the post paid sim(which mentioned so service) and insert prepaid sim(which mentioned the network bar). I recharged on[protected] at 9am rupees 100/- and 500/- at like 12.30pm and also a value added service for call rates rupees 74/-. Whole day I use my phone, at 9.30pm, I found that there were no out going service and there was no balance in my phone.Next day my phone worked properly at almost 11am but value added service was void and no balance are there. I called on 121 and 198 more than 15 times, till i am not getting any responds and not reverse my value added service and balance . 1.TransID:[protected], amount 100/-, talk time:86/-, time:09:16am. 2.TransID:[protected], amount 500/-, talk time:525/-, time12.43pm 3.TransID:[protected], amount74/-, validity:28days, benefit:local30p/m, std35p/m, time:4:34pm Please solve my problem as soon as possible.reverce my balance and VAS. With regards sanjay kumar jena [protected]