Airtel — Deduction of balance without prior information

Airtel — Deduction of balance without prior information

A Ashuhnbgu from Kanpur, Uttar Pradesh Aug 29, 2015

I'm a consumer of Airtel. They had deducted my money. While I already renewed my plan 800mb in Rs 200 / = after that on 27th August at noon they cut my balance and answered thau due to excess use of net use o[censored]tmost 75mb. So pls see the matter. Yours, Ashutosh Gupta [protected] Was this information helpful? No (0) Yes (0)
Airtel customer support has been notified about the posted complaint.
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Airtel Customer Care

from Mumbai, Maharashtra

Aug 30, 2015

Verified Support

Dear Mr. Gupta,

This is with reference to your post dated 29 August 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Toko Lel

from Delhi, Delhi

Aug 31, 2015

My top up balance is deducting without any intimation/reason. So, please stop it.