[Resolved]  Airtel Digital TV — Account disconnection refund

Address: 272207
Website: www.airtel.in

Sir mera setup box july se work nhi kr rha jiske liye maine 13 july 2016 me airtel customer care pr complaine kiya but aug 1st weak tak koi response na milne k karan maine disconnection k liye 8 aug me complaine kiya airtel ne isme v 1 month ka time lga diya r 16 sep me mera a/c diconnect kiya jo k mere a/c me jo balance h mujhe uska refund chahiye jo 13 july se count hona chahiye kyu k maine 13 july se airtel k koi v service nhi le h but airtel team meri 1 v bat nhi sun rhi h r ye mujhe 16 sep 2016 se refund count kr k de rhe hain jo k justice nhi h. Maine islke liye nodal officer se v bat k but wo v meri bat nhi sun rhe hain.
So requested to please help me and solve my problem because of that i m effected financialy and mentaly and that is too iretateing for me and my faimly.
Thank you

Anurag kashyap
Customer id [protected]
Registered mob [protected]
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Oct 24, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 21 September 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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2 Comments

Comments

I had applied for a new broadband connection 6 weeks back and after 2 weeks a guy from airtel called and told me connection is not possible and amount (Rs. 1000) will be refunded in 3-4 days. It has been more than 1 month now and there is no refund till now.
Phone number : [protected]
DOB : 27/07/1994
Hi, my name is Pradeep yadav. I need new Airtel Connection in my office but when i call to Airtel sells person in your Airtel gallery he suggest to me take the Tata landline connection we can not give the new connection...

Can I get to know Why...?

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